Lindsay Jaynes and Deanna Bratter, were informed by airline employees, on two separate occasions, that they would not be able to nurse their children while on the flight without a nursing cover.
Jaynes, mother to a 10-week-old son, tweeted @DeltaAssist prior to her upcoming flight inquiring about their breastfeeding policy. A representative for the company replied, informed Jaynes that she would not be able to breast feed on the flight without a cover.
Bratter was also to 'cover up, ma'am,' by a flight attendant for Frontier Airlines while she was nursing her child to sleep.
Both Jaynes and Bratter immediately asked to see the company's policy manuals, which they found did not state any restrictions on breastfeeding. The mothers then took to social media to voice their outrage over the misinformation, and to demand apologies.
After several hours of other parents chiming in, Delta tweeted an apology to Jaynes.
Bratter received a formal written apology in which Lori Junker, Senior Manager of Customer Relations, stated that the company would be 'revisiting current written policies, procedures, and training regarding breastfeeding.'
The mothers are satisfied with the apologies. Bratter stated that she hopes other mothers are aware of their rights as a breastfeeding mother, and won't shy away from nursing in public for fear of being reprimanded.
Jaynes, mother to a 10-week-old son, tweeted @DeltaAssist prior to her upcoming flight inquiring about their breastfeeding policy. A representative for the company replied, informed Jaynes that she would not be able to breast feed on the flight without a cover.
Bratter was also to 'cover up, ma'am,' by a flight attendant for Frontier Airlines while she was nursing her child to sleep.
Both Jaynes and Bratter immediately asked to see the company's policy manuals, which they found did not state any restrictions on breastfeeding. The mothers then took to social media to voice their outrage over the misinformation, and to demand apologies.
After several hours of other parents chiming in, Delta tweeted an apology to Jaynes.
Delta representative tweets apology
The mothers are satisfied with the apologies. Bratter stated that she hopes other mothers are aware of their rights as a breastfeeding mother, and won't shy away from nursing in public for fear of being reprimanded.
No comments:
Post a Comment